In order to maintain our high level of customer support, we are seeking a tech-savvy, proactive team-player to join us. The position is as a full-time support person who will work virtually with our worldwide team. One of the advantages of this position is that you can work from anywhere you want.
To provide great customer support, we’re active on social media, and are constantly blogging about productivity tips. We may ask you to occasionally carry out other minor tasks such as helping out with adding a post to our blog, announce new features on social media, or help out with some research.
Attention to detail, self-discipline, and readiness to work outside-the-box are highly critical if not entirely essential in this position. The right candidate will also have a capability to reproduce technical problems and to understand how web-apps work, what can go wrong, and what questions to ask to obtain information about an issue from a customer. Knowledge of foreign languages would also be appreciated.
We only accept applications from individuals, and do not work with companies for this job vacancy.